Privacy Policy for Floss Dental Group
Effective Date: January 2, 2025
1. Introduction
Welcome to Floss Dental Group. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website, use our services, or otherwise interact with us.
2. Information We Collect
We collect various types of information to help us provide, improve, and personalize our services. This includes:
- Personal Information: When you contact us, schedule an appointment, or use our services, we may collect your name, email address, phone number, mailing address, and other contact details. If you provide us with your phone number or email address, you consent to receive communications related to appointment scheduling, reminders, promotions, and other relevant updates. Floss Dental Group will never share your phone number or email address with third parties or affiliates under any circumstances.
- Usage Information: We automatically collect information about your interactions with our website, such as the pages you visit, the links you click, and the actions you take. This helps us improve functionality and user experience.
- Location Information: With your consent, we may collect location-based data to personalize your experience and ensure accurate information regarding our services and promotions in your area.
- Device and Log Information: We collect technical information about your device and internet connection, including IP address, browser type, operating system, and device identifiers.
- Cookies and Similar Technologies: We use cookies and similar tracking technologies to collect information about your interactions with our website. Cookies are small data files stored on your device that help us recognize your preferences, analyze website usage, and personalize your experience. You can control the use of cookies through your browser settings, though disabling cookies may affect certain features. For more information about our use of cookies, see Section 5.
3. SMS/Text Marketing and Unsubscribing
To subscribe to SMS alerts, text "JOIN" to (305) 556-2383 or check the consent box on our website forms. By subscribing, you consent to receive SMS communications from Floss Dental Group for purposes such as appointment reminders, promotional offers, health-related tips, and follow-up messages.
- Confirmation Message: Upon subscribing, you will receive a message stating:
"Thank you for subscribing to Floss Dental Group SMS alerts. You may receive up to 5 messages per week. Reply STOP to unsubscribe or HELP for assistance. Standard message and data rates may apply." - Consent Checkbox on Forms: All forms collecting phone numbers include an unchecked checkbox with the following language:
"I agree to receive SMS communications from Floss Dental Group. Standard message and data rates may apply. View our Privacy Policy." - Message Frequency and Fees: You may receive up to 5 messages per week. Standard message and data rates may apply based on your carrier’s plan.
- Opt-Out Instructions: To unsubscribe, reply "STOP" to any message. A confirmation message will confirm your unsubscription.
- Help Assistance: For help, reply with "HELP" to any message or contact us at (305) 556-2383.
4. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, maintain, and improve our services;
- To communicate with you, respond to inquiries, and provide customer support;
- To personalize your experience on our website;
- To analyze usage and trends to improve our website and services;
- To comply with legal obligations and protect our rights and interests.
5. How We Share Your Information
We may share your information in the following circumstances:
- Service Providers: We may share information with third-party providers who help us operate our website and services, such as analytics providers and hosting services.
- Legal Requirements: We may disclose information to comply with legal obligations, such as court orders or subpoenas.
- Protection of Rights: We may disclose information to investigate, prevent, or take action regarding illegal activities, suspected fraud, or threats to the safety of Floss Dental Group, its employees, or others.
6. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your use of our website. Cookies help us analyze traffic, customize your experience, and improve services. You can manage cookies through your browser settings; however, disabling cookies may affect your experience on our website.
7. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.
8. Your Rights and Choices
- Access and Correction: You can request access to and correction of your personal information.
- Opt-Out: You can opt out of promotional communications by following the provided instructions or contacting us directly.
- Cookie Preferences: You can control the use of cookies through your browser settings.
9. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. Updates will be posted on our website with a new effective date. We encourage you to review this policy periodically.
10. Contact Us
If you have any questions or concerns, contact us at:
Floss Dental Group
Email: info@flossdentalgroup.com
Phone: (305) 556-2383
Address: 15600 NW 67th Ave, Miami Lakes, FL
