Privacy Policy for Floss Dental Group
Effective Date: November 11, 2024
1. Introduction
Welcome to Floss Dental Group. We value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, and disclose information about you when you visit our website, use our services, or otherwise interact with us.
2. Information We Collect
We collect various types of information to help us provide, improve, and personalize our services. This information includes:
- Personal Information: When you contact us, schedule an appointment, or use our services, we may collect personal information such as your name, email address, phone number, mailing address, and other contact details. If you provide us with your phone number, you consent to receive SMS/text messages from us for purposes related to appointment scheduling, reminders, promotions, and other relevant updates. You can choose to opt out of these SMS/text communications at any time by following the unsubscribe instructions provided in the message or by contacting us directly.
- Usage Information: We automatically collect information about your interactions with our website, such as the pages you visit, the links you click, and other actions you take. This information helps us understand how our website is being used and enables us to improve its functionality and user experience.
- Location Information: With your consent, we may collect location-based data to personalize your experience and ensure accurate information regarding our services and promotions in your area.
- Device and Log Information: We collect technical information about your device and internet connection, including IP address, browser type, operating system, and device identifiers. This information helps us secure our services, troubleshoot technical issues, and optimize our website’s performance.
- Cookies and Similar Technologies: We use cookies, web beacons, and similar tracking technologies to collect information about your interactions with our website. Cookies are small data files stored on your device that help us recognize your preferences, analyze website usage, and personalize your experience. You can control the use of cookies through your browser settings; however, disabling cookies may affect certain website features. For more information about our use of cookies, please see Section 5.
SMS/Text Marketing and Unsubscribing
When you provide us with your phone number, you agree to receive SMS/text communications from Floss Dental Group for various purposes, such as appointment reminders, promotional offers, health-related tips, and follow-up messages after your visit. You can unsubscribe from SMS/text messages at any time by replying "STOP" to any message you receive from us. If you have additional questions about unsubscribing or need assistance, please reach out to our support team directly. Standard message and data rates may apply based on your carrier’s plan.
3. How We Use Your Information
We use the information we collect for various purposes, including:
- To provide, maintain, and improve our services;
- To communicate with you, respond to your inquiries, and provide customer support;
- To personalize your experience on our website;
- To analyze usage and trends to improve our website and services;
- To comply with legal obligations and protect our rights and interests.
4. How We Share Your Information
We may share your information with third parties in the following circumstances:
- Service Providers: We may share your information with third-party service providers who help us operate our website and provide our services, such as analytics providers, hosting providers, and customer support services.
- Legal Requirements: We may disclose your information if required to do so by law or in response to a legal process, such as a court order or subpoena.
- Protection of Rights: We may disclose your information if we believe it is necessary to investigate, prevent, or take action regarding illegal activities, suspected fraud, or to protect the rights, property, or safety of Floss Dental Group, our employees, or others.
5. Cookies and Tracking Technologies
We use cookies and similar tracking technologies to collect information about your use of our website. Cookies help us analyze website traffic, customize your experience, and improve our services. You can control the use of cookies through your browser settings. However, disabling cookies may affect your ability to use certain features of our website.
6. Data Security
We take reasonable measures to protect your information from unauthorized access, use, or disclosure. However, no data transmission over the internet or electronic storage is completely secure, and we cannot guarantee the absolute security of your information.
7. Your Rights and Choices
You have certain rights and choices regarding your information, including:
- Access and Correction: You can request access to and correction of your personal information.
- Opt-Out: You can opt-out of receiving promotional communications from us by following the instructions in those communications or contacting us directly.
- Cookie Preferences: You can control the use of cookies through your browser settings.
8. Changes to This Privacy Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the updated policy on our website with a new effective date. We encourage you to review this Privacy Policy periodically to stay informed about how we are protecting your information.
9. Contact Us
If you have any questions or concerns about this Privacy Policy or our privacy practices, please contact us at:
Floss Dental Group
Email: info@flossdentalgroup.com
Phone Number: +1 (305) 556-2383
Address: 15600 NW 67th Ave, Miami Lakes, FL
